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Unused and unopened products may be returned within 14 days from the purchase date for a credit or exchange. Returns requested after the 14-day period will be charged a 25%
restocking fee. We regret that we are unable to cover the cost of return shipping or refund original shipping charges unless the return is a result of our error. Damaged or defective products may be returned for exchange only. All seasonal and limited-edition products are final sales and
are not returnable.
For an eligible return, call us at 616-228-1055 and our team will provide a Return Merchandise Authorization (RMA) number. KPS Essentials is not responsible for returns lost or
damaged during shipping. The RMA number must be written on the outside of the shipping box. RMA numbers are valid for 30 days from the date of issue. Returns received after 30 days will be refused. Please note, KPS Essentials will issue exchange or credit within 3 days of receiving the product.
Carefully pack items into a box. Seal the box and ship to: 3759 Broadmoor Ave. Suite E, Kentwood, MI 49512